CTO Office
B2B SaaS GRC product with non-tech founder facing challenges of scaling the product to multiple banks with on-prem business model
Challenges
- Lack of software development best practices led to missed deadlines and causing productivity loss and missed deadlines
- Without a CTO facing challenges to create & deliver a scalable product
- Suboptimal Processes & Practices resulting in poor implementation & upgrade cycles across multiple customers
- Inadequate Modern Cloud & DevSecOps skills resulting to failed Cloud migration
Solution : 12 months
- Conducted a thorough IT assessment of the current Organization Structure to suggest structural improvisations to deliver organizational Vision & Mission
- Understood the current Enterprise Architecture landscape & suggested incremental technical improvements
- Assessed the current product offerings & benchmarked with competition to define a future product roadmap
- Streamlined and Elevated processes by inducting the team on their responsibilities based on their Roles in organization
- Defined processes for each role and shared curated toolkits and checklist
- Identified the key leaders from team and making them accountable for process adherence and optimizations
- Created L&D plan for each role and personalized Growth Path for key resources on organization to attract and retain talent
- DevSecOps and FinOps – Established & institutionalized tools & practices for secure coding, deployment & infrastructure
- Established tools & practices for enabling measurement of individual & team performance
- Improved the current recruitment practices for the organization directly impacting recruitment & hire quality both for Cultural & Technical Skills
Benefits
- Quality Testing cycle reduced by 50% due to improved code quality processes
- Defect count reduced by 80% during customer quality cycles
- Product GTM for new customers via SaaS based Product offerings made available
